Welcome to the City of Ephrata Utility Billing Department. If you have questions concerning utility billing, services or rates, contact Lrifenbery@ephrata.org or you can call our office at (509)754-6979.
MAKE YOUR UTILITY PAYMENT
The following forms are available to download:
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Consumer Confidence Reports
Garbage Rate Sheet
Landlord Request for Change to Tenant
Request for garbage suspension at a vacant house
Application for Auto Bill Pay
Note: Please make sure all garbage is bagged and securely tied before placing in garbage recepticle. EXTRA GARBAGE - If your garbage toter lid is up more than 3-4" on pickup day, you will be charged $1.90 for extra garbage. Extra bags, boxes or cans will be picked up for $1.90 each if placed near your can on pickup day. Larger items may be picked up at an additional cost. Please call utility billing at the number above to arrange this.
Water & Sewer Rates:
Residential water is billed a basic charge of $36.25 per month. Water usage is billed at $0.60 per thousand gallons. Residential sewer is billed at a flat $36.75 per month. Water meters are read every other month, May through November. You will be billed for water usage in addition to your basic bill on each of the read months. Commercial sewer rates vary according to winter water usage.
*REMINDER*:All irrigation systems (including lawn sprinkler systems) MUST be tested annually by a certified backflow tester BEFORE turning on. Call Rolo at 754-2009 for a list of certified testers.
In the event of an emergency after hours or during the weekend, please call dispatch at (509)762-1160.