Utilities

 
If you have questions concerning utility billing, services, or rates, contact Yolanda Alejandres at (509) 754-4601, ext. 122 or yalejandres@ephrata.org


Pay Utility Bill Graphic


UTILITY RATES


Residential water is billed a basic charge of $61.95 per month. Water usage is billed at $0.99 per thousand gallons. Residential sewer is billed at a flat $49.75 per month. Water meters are read every other month, March through November. You will be billed for water usage in addition to your basic bill on each of the read months. Commercial sewer rates vary according to winter water usage. The amount billed includes a utility tax of 20% calculated on the gross operating income of the water and sewer utilities.


GARBAGE PICK UP INFORMATION


Please make sure all garbage is bagged and securely tied before placing in garbage receptacle. If your garbage toter lid is over-filled ("Anything not completely inside your receptacle" per CDSI's guidelines) on pickup day, you will be charged $3.15 for extra garbage. Extra bags, boxes, or cans will be picked up for $3.15 each, if placed near your can on pickup day. Larger items may be picked up at an additional cost. Please call utility billing at the number above to arrange this. The amount billed includes a utility tax of 20% calculated on the gross operating income of the garbage utilities. 


IRRIGATION SYSTEM


All irrigation systems (including lawn sprinkler systems) MUST be tested annually by a certified backflow tester BEFORE turning on. A list of certified backflow testers is available to download here. Call 754-2009 of you have any questions.


WATER/SEWER EMERGENCY


In the event of a water or sewer service emergency occurring outside business hours or during the weekend, please call MACC dispatch at (509) 762-1160. MACC will contact the appropriate city personnel to help.
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Categories always sorted by seq (sub-categories sorted within each category)
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FORMS4 documents

  • Landlord Tenant Change of Address.pdf
    document _recordid 415
  • Request for Garbage Suspension (fillable).pdf
    document _recordid 414
  • Application for Utilities Auto Bill Pay.pdf
    document _recordid 413
  • 2019 CCR
    document _recordid 330

GARBAGE PICK UP INFORMATION6 documents

  • Friday 1st/3rd Pick up
    document _recordid 932
  • Wednesday 1st/3rd Pick up
    document _recordid 931
  • Monday 1st/3rd Pick up
    document _recordid 930
  • Friday 1x a mo
    document _recordid 928
  • Wednesday 1x a mo
    document _recordid 927
  • Monday 1x a mo
    document _recordid 926

SEWER CONSTRUCTION NOTICES1 document

  • Sewer Collection Project PR1
    document _recordid 748
    Project begins 7-26-21

UTILITY BILL ASSISTANCE1 document

  • Past Due Utility Letter of Resources 9.13.21
    document _recordid 792

READING YOUR UTILITY BILL2 documents

  • Sample Utility Bill.jpg
    document _recordid 851
  • Reading Your Utility BiIl.jpg
    document _recordid 850

WATER QUALITY REPORTS2 documents

  • 2021 Water Quality Report
    document _recordid 832
  • 2020 Water Quality Report
    document _recordid 831