If you have questions concerning utility billing, services, or rates, contact Yolanda Alejandres at (509) 754-4601, ext. 122 or
yalejandres@ephrata.org
Residential water is billed a basic charge of $61.95 per month. Water usage is billed at $0.99 per thousand gallons. Residential sewer is billed at a flat $49.75 per month. Water meters are read every other month, March through November. You will be billed for water usage in addition to your basic bill on each of the read months. Commercial sewer rates vary according to winter water usage. The amount billed includes a utility tax of 20% calculated on the gross operating income of the water and sewer utilities.
Please make sure all garbage is bagged and securely tied before placing in garbage receptacle. If your garbage toter lid is over-filled ("Anything not completely inside your receptacle" per
CDSI's guidelines) on pickup day, you will be charged $3.15 for extra garbage. Extra bags, boxes, or cans will be picked up for $3.15 each, if placed near your can on pickup day. Larger items may be picked up at an additional cost. Please call utility billing at the number above to arrange this. The amount billed includes a utility tax of 20% calculated on the gross operating income of the garbage utilities.
All irrigation systems (including lawn sprinkler systems) MUST be tested annually by a certified backflow tester BEFORE turning on. A list of certified backflow testers is available to download
here. Call 754-2009 of you have any questions.
In the event of a water or sewer service emergency occurring outside business hours or during the weekend, please call MACC dispatch at (509) 762-1160. MACC will contact the appropriate city personnel to help.