Frequently Asked Questions
Please complete the Application for Automatic Bill Pay Plan. Once completed and signed, submit the form and a voided check to the Utility Billing office.
The completed application *with original signature* and voided check may be scanned and emailed to Kari Chornuk at email@example.com for processing.
MerchantTransact also has a feature enabling you to set up Automatic Bill Pay. Please follow instructions listed on the MerchantTransact site.
savings account on the 20th of each month.
Here is some information regarding the City of Ephrata's Utility Relief Program
Utility Relief Application
Utility Relief Checklist
Past Due Resource Letter
There are a few organizations that also may be able to help:
OIC of Washington
Contacts and Emergencies
We are open Monday through Friday, 7:30am to 4:30pm
Ephrata City Hall
121 Alder St SW
Ephrata, WA 98823